HOW WE MAKE IMPACT · CRISIS & NEGOTIATION
When every word matters
In hostage situations, business-critical conflicts and crises, communication is what separates escalation from de-escalation. We stand with you, 24/7.
WHY THIS EXPERTISE
When does communication become a risk?
The moment emotions take over (through threat, loss, or unexpected turns), classic communication loses its power. In those moments precision is required: a single word can calm the situation or send it off the rails.
Our expertise spans international hostage negotiations to board-room crises, from an employee in acute distress to a cross-border incident that paralyses the organization. We combine years of professional experience with scientifically grounded methods, so leaders in high-pressure situations not only react, but consciously steer.
OUR APPROACH
Four pillars of crisis communication
Profiling & behavioral analysis
Before the conversation begins, we understand who is across from us. Which drivers, which vulnerabilities, which risk of escalation. Grounded in PATC methodology and kinesic interviewing.
De-escalation technique
The first 60 seconds often determine the outcome. Pause, mirroring, open questions, silence: the right technique at the right moment. Trained at PATC (the US academy that also trains FBI, US Marshals and federal investigators) and grounded in evidence-based negotiation methodology.
CrisisCompass assessment
The first behavioral profile designed specifically for crises. Who you are under pressure, before the crisis hits. Developed by 1for2 as part of BrainCompass.
Aftercare & organizational change
A crisis does not end when the situation calms down. Psychological aftercare, team reflection, and structural adjustments are essential for recovery and strengthening the organization.
25+
Years of professional experience
230+
Crises supported
15+
Countries active
9.2/10
Client rating
OUR CLIENTS
Who we work with
Our expertise is engaged by organizations that know a crisis is not a question of if, but when. Discretion, scientific rigour and operational readiness are the basic conditions.
Government & security organizations
Multinationals & family businesses
Executives in acute high-pressure situations
HR and crisis-management teams
OUR SERVICES
Our services in crisis & negotiation
From prevention to intervention to recovery. Choose the component that fits your situation; we engage within 24 hours.
NAJAARSPROGRAMMA 2026
Caribbean najaarsprogramma 2026
In October 2026 we deliver training in Curaçao on Crisis & Risk Communication. Two intensive days for leaders and communications professionals preparing for real high-pressure situations, in an environment where cross-border crises and the specific Caribbean context come together.
When every second counts
We are available 24/7. A first introductory call is the starting point.
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