Confidential Counseling – 1for2socialinnovation.com

The Role of a
Confidential Counselor

CLICK THIS BUTTON IF YOU ARE AN EMPLOYEE OF AN ORGANIZATION AND want to know more about reporting undesired behavior.

A Confidential Counselor fosters a safe, respectful workplace, reduces absenteeism, and enhances employee well-being. At 1for2 Social Innovation, we offer confidential support for work-related issues such as unwanted behavior, ensuring every concern is addressed with care and discretion.

Unwanted behavior is divided into unwanted interactions (explained in the ARBO law) and integrity. For matters that may involve serious misconduct, please visit our Whistleblowing page.

Why 1for2 Social Innovation?

At 1for2 Social Innovation, we go beyond standard services by integrating our Confidential Counseling with industry-leading Reporting Software. Our platform, designed initially for whistleblowing, is now enhanced to support both unwanted interactions and integrity issues in 80 languages, 24/7.

With unmatched security, data privacy, and user-friendly design, our solution offers a comprehensive, seamless experience that ensures every report is handled carefully. This unique integration positions us ahead of competitors, providing your organization with the most reliable and people-centric service.

Supported by the #1 digital reporting platform:
Whistleblower Software

Ideal for all reporters

The most accessible channel for Confidential Counselor reports and Whistleblowers.
Easily report an incident confidentially or anonymously.
Secure two-way communication following the report, entirely confidential.
High transparency about what happens for the reporter throughout the entire process.

Unlimited number of cases, users, languages, and channels

Misconducts are reported in a safe and secure environment. User-friendly for the reporter, with support for multilingualism, the option for voice messages, and clear status indication, so even when reported anonymously, it is evident where the action lies.

Of course, all features are fully configured to respect GDPR and Privacy rules, including end-to-end encryption, the four-eyes principle, and redaction.

The primary responsibilities of a Confidential Counselor

Providing support, guidance, and advice to the employee.
Educating, informing, and inspiring the organization.
Offering both requested and unsolicited advice to the board and management.

Tip: Also, check the Frequently Asked Questions (FAQ) section to learn about Confidential Counseling.

Support, Guidance, and Counseling for the Employee

The Confidential Counselor provides a listening ear and assistance to employees facing issues or problems such as conflicts, unwanted behavior, or other work-related matters. They offer emotional support, assist in exploring potential solutions, and provide advice on the next steps to empower the employee to address the situation effectively.

Educating, Enabling, Informing, and Inspiring the Organization

This role involves raising awareness within the organization about essential topics such as the work environment, behavioral standards, and ethics. The Confidential Counselor organizes informational sessions, workshops, and training to promote a positive, respectful, and safe work environment.

Providing Requested and Unsolicited Advice to Leadership

As an expert in organizational culture and employee well-being, the Confidential Counselor advises the board and management on relevant topics. This may involve improving policies, addressing structural issues, or implementing new initiatives to promote a healthy work environment. The confidential counselor can provide these recommendations both upon request and proactively.

Whistleblowing vs. Confidential Counseling

While whistleblowing involves reporting serious misconduct with legal implications, confidential counseling is a supportive service that helps employees address workplace issues before they escalate. Both services aim to protect employees, but they serve different purposes in maintaining workplace integrity.”

Explore the Benefits

Learn how our Confidential Counseling services can foster a safer, more supportive workplace. Explore Our Services | Request a Quote.

Take care of your employees with an External Confidential Counselor subscription.

We offer an External Confidential Counselor subscription for €153 per month. Our certified Confidential Counselors are accessible via mobile phones and a digital platform.

Request a quote now.